Privacy Policy

Red Raven Brands LLC respects your privacy and is committed to protecting the personal information you provide when visiting our website, communicating with us, subscribing to our email list, or placing an order.

This Privacy Policy explains what information we may collect, how we use it, and the choices you have regarding your information.

Information We May Collect

We may collect information that you voluntarily provide to us, including:

Your name
Email address
Billing address
Shipping address
Telephone number
Order information
Customer service communications
Newsletter subscriptions
Information submitted through contact forms

We may also automatically collect certain technical information when you visit our website, such as:

IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Approximate geographic location
Date and time of visits
Website interaction and usage data

How We Use Your Information

We may use the information we collect to:

Process and fulfill orders
Provide customer service
Respond to questions or requests
Send order confirmations and shipping updates
Improve our website and customer experience
Prevent fraud and protect website security
Maintain business and accounting records
Send marketing emails when you have chosen to receive them
Measure website traffic and advertising performance
Comply with legal and regulatory obligations

Payment Information

We do not normally store complete credit card numbers on our website.

Payments may be processed through third-party payment providers such as Stripe, PayPal, WooPayments, or other secure payment services. These companies process payment information according to their own privacy policies and security procedures.

Print on Demand and Fulfillment Partners

Some products sold through Red Raven Brands or our affiliated stores may be produced and shipped by third-party Print on Demand and fulfillment companies.

When necessary to complete your order, we may share information such as your name, shipping address, order details, and contact information with these production and fulfillment partners.

These companies receive only the information needed to produce, process, and deliver your order.

Shipping Carriers

We may share necessary shipping information with delivery companies such as the United States Postal Service, UPS, FedEx, DHL, or other carriers used to deliver your order.

Cookies

Our website may use cookies and similar technologies to help the website function properly, remember preferences, analyze website traffic, maintain shopping carts, improve security, and measure advertising performance.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect how some website features function.

Analytics

We may use analytics services such as Google Analytics or similar tools to understand how visitors use our website.

Analytics providers may collect information such as your device type, browser, approximate location, pages viewed, and how you arrived at our website.

Advertising and Marketing

We may use advertising platforms such as Google, Meta, Pinterest, or other services to promote our products and websites.

These services may use cookies, pixels, or similar technologies to measure advertising performance and show advertisements based on website activity.

Email Marketing

If you subscribe to our newsletter or promotional emails, we may send you information about new products, stores, special offers, company news, and other Red Raven Brands updates.

You may unsubscribe at any time by clicking the unsubscribe link included at the bottom of marketing emails.

Transactional emails related to an order, account, or customer service request may still be sent when necessary.

Sharing of Personal Information

We do not sell your personal information for money.

We may share information with trusted service providers when necessary to operate our business, including:

Payment processors
Print on Demand companies
Shipping carriers
Website hosting companies
Email service providers
Analytics providers
Advertising providers
Fraud prevention and security services
Professional advisors when legally necessary

Red Raven Brands Family of Stores

Red Raven Brands LLC operates and supports multiple specialty retail websites.

Our websites may link to other stores within the Red Raven Brands family. When you leave RedRavenBrands.com and visit another Red Raven Brands store, the privacy policy displayed on that individual website will apply to your activity there.

Links to Other Websites

Our website may contain links to other websites that we do not control.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policy of any website you visit.

Data Security

We use reasonable administrative, technical, and security measures intended to protect personal information.

However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.

How Long We Keep Information

We may retain order records, customer communications, accounting records, and other business information for as long as reasonably necessary to operate our business, comply with legal requirements, resolve disputes, prevent fraud, and maintain accurate records.

Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information.

You may contact us to request that we:

Provide information about personal data we hold about you
Correct inaccurate information
Delete certain personal information when legally permitted
Stop sending marketing communications

We may need to verify your identity before processing certain privacy requests.

Children’s Privacy

Our website is intended for general audiences and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website services, technology, or legal requirements.

The most recent version will be posted on this page with the updated revision date.

Contact Us About Privacy

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Red Raven Brands LLC
Email: support@redravenbrands.com
Mailing Address: 7901 4TH ST N STE 300
ST. PETERSBURG, FL 33702

Last updated: August 7, 2026